| Ameritas, Conference Center Room 2 1880 Waycross Road Cincinnati, Ohio | |
| Wednesday, 26 April 2023 08:00Wednesday, 26 April 2023 04:00 | |
| 513-645-4613 |
Conversion / Implementation Team Leader Roundtable
2020 Annual Meeting
TAKE HEART: THE PROCESS IS ALWAYS RIGHT —
September 23/24/25, 2020
Register On-line
*Registration requires an invitation code
Request Invitation Code
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CURRENT CONTEXT - SUGGESTED TOPICS - MEETING OBJECTIVES - AUDIENCE
FORMAT - DRESS CODE - AGENDA - COST - REGISTER
“Great job again. It's very valuable to get together with other recordkeepers to share ideas and learn from them. Keep it up! “
“This is a great conference that I really benefit a lot from! Great job and looking forward to our future meetings!”
“I like the structure of the meeting. I find the conversations helpful.”
“Great conference – I enjoyed and learned from discussions.”
CURRENT CONTEXT
- Need for efficiency gains
- Opportunities from technological innovation
More reasons to review the implementation process end-to-end from sales to service in 2020.
A buttoned-down service provider transition process drives competitive success.
- Enable more sales with existing resources
- Facilitate fact-finding and discovery
- Compress timelines
- Gain efficiencies
- Lower acquisition cost
MEETING OBJECTIVES
Forum for Conversion / Transition / Implementation team leaders of retirement plan firms to exchange ideas and practices, with the goal of enhancing the effectiveness of business processes and team management. This meeting will include peer discussions, peer collaboration sessions, panel discussion breakouts, and general session speakers. Sessions and topics discussed are decided with input and feedback from the steering committee. There are no minutes of this meeting.
SUGGESTED TOPICS
- Consultant perspectives: business requirements and emerging needs
- Setting expectations of the sales team to clinch success at delivery
- Requirements for submission / handoff from sales to conversion team
- Establishing the protocol for ongoing census / payroll submission
- Payroll integration testing, initial remittance, and monitoring to enhance efficiencies
- Project cost metrics and project cost management
- Tools of the trade: Data reformatting and data management
- Nuts and bolts of cybersecurity and fraud prevention
- Adjusting processes to changing regulations
- Best Practices:
- Conversion
- Plan terminations
- Data manipulation
- Off shoring
AUDIENCE
Attendance is by invitation only. The invitation is extended to New Business Conversion / Transition / Implementation team leads at retirement plan service providers (data analysis, and conversion consultants). Invitation is extended to firms operating in the following markets:
- Defined contribution plan (401(k), 403(b), 457, 1165(e)
- Non-qualified deferred compensation arrangements
- Defined benefit and hybrid plans
- Corporate, government, Taft-Hartley and not-for-profit markets
- Across distribution channels (payroll, consultant, adviser, brokerage, TPA, bank, direct, agent and others)
- Large and Jumbo plans
- Micro, small and mid-sized plans
FORMAT
The agenda will be shaped by a steering committee of firms habitually represented at the roundtable
- General Sessions with external speakers (retirement plan consultants, payroll service bureaus, data transformation consultants)
- Breakout sessions with moderated panels • Breakout peer discussion sessions by market segment.
- Retirement plans and retirement benefits packages using multiple providers
- Jumbo corporate plans
- Small and micro plans
- Mid-sized and large plans
- Report from the Coalition for Payroll Excellence
- Hands-on collaboration sessions – to change the way we work
- Update the standard deconversion file format/protocol and formulate strategies to encourage wider industry adoption
- Create a standard transition questionnaire for use by recordkeeping service providers to reflect new functionality, legislation, and regulations
DRESS CODE
Business Casual
AGENDA
Monday, September 20, 2021
| 8:00 a.m. | Continental Breakfast | ||
| 8:30 a.m. | Opening and welcome | ||
| WHEN THE MOVIE HAS AN ALTERNATE ENDING | |||
| General Session | |||
| Discussion of strategies to adapt to change on the fly. | |||
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| 2:00 p.m. | Break and Contest #1 | ||
| 3:00 p.m. | Breakout Sessions | ||
| Breakout Session #1 - Setting the stage for successful delivery in the sales process | |||
| Moderator: Rosa Mees - Empower - Retirement | |||
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| THIS SESSION HAS BEEN CANCELLED: Breakout Session #2 - Contracts and service agreements |
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| Moderator: Eric Henon Roundtable discussion |
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| Breakout Session #3 - Project management and collaboration tools and apps | |||
| Moderator: Amanda Janas - T. Rowe Price | |||
| 4:00 p.m. | Break | ||
| 5:00 p.m. | Social Hour - Performer - Emceed game of Trivial Pursuit |
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| Co-Emcees: Chris Schurawel - Franklin Templeton Investments MKay Leydon - EACH Enterprise |
Thursday, September 24, 2020
| 10:00 a.m. | General Session: Consultant Perspectives on Service Provider Transitions | ||
| Moderator: Steve Stillman - Empower - Retirement | |||
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| 11:00 a.m. | Break | ||
| 11:30 a.m. | Scheduled individual or group meetings | ||
| 12:30 p.m. | Break and Contest #2 | ||
| 1:00 p.m. | Breakout Sessions | ||
| Breakout Session #5 - Converting plans to and from fully-automated solution providers | |||
| Inviting providers of fully automated solutions including Guideline, Human Interest, Ubiquity, Vestwell, and others | |||
| Roundtable discussion | |||
| Moderator: Patrick Deak - Capital Group - Home of the American Funds | |||
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| THIS SESSION HAS BEEN CANCELLED: Breakout Session #6 - Process outsourcing, near-and off-shoring |
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| Peer discussion | |||
| Moderator: Joan O'Leary - John Hancock - Retirement Plan Service | |||
| THIS SESSION HAS BEEN CANCELLED: Breakout Session #7 - Project management and collaboration tools and apps |
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| Peer discussion | |||
| Moderator: David Hall - Nationwide | |||
| Breakout Session #8 - Plan Terminations | |||
| Peer discussions | |||
| Moderator: Elizabeth Martin - Empower-Retirement | |||
| 2:00 p.m. | Break | ||
| 3:00 p.m. | Breakout Sessions - Collaboration / Committee Work | ||
| Breakout Session #9 - Data Elements in Standard Deconversion Files | |||
| Committee Report and Discussion | |||
| Moderator: Jake Kunze - T. Rowe Price | |||
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| Breakout Session #10 - Standard transition fact-finding questionnaire | |||
| Committee Report and Discussion | |||
| Moderator: Chris Walters - Securian Financial | |||
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| Breakout Session #11 - Coalition for Payroll Excellence Report | |||
| Committee Report and Discussion | |||
| Moderator: Kathy Busa – AIG Retirement | |||
| 4:00 p.m. | Adjourn for the day - Launch of Contest #3 |
Friday, September 25, 2020
| 10:00 a.m. | Current and Pending Legislation and Regulation - Implications of on Service Provider Transitions | ||
| Speaker: Michael Kreps, Groom Law Firm | |||
| 11:00 a.m. | Break | ||
| 12:00 p.m. | General Session: The next frontier in efficiency gains: Digital onboarding and applications of AI in new business implementation | ||
| Moderator: Cynthia Metcalf - VOYA Financial | |||
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| 1:00 p.m. | Next Steps and Results of Contests #3 | ||
| 1:15 p.m. | Adjourn |
REGISTER
Register On-line
*Registration requires an invitation code
Request Invitation Code
COST
| Registration deadline: | |
| On or before January 31, 2020 | $1490 |
| Between January 31, 2020 and March 15, 2020 | $1790 |
| After March 15, 2020 | $1990 |
Cancellation policy:
EACH Enterprise, LLC will refund your entire meeting fee if you cancel on or before February 29, 2020. For cancellations between March 1, 2020 and March 31, 2020, EACH Enterprise, LLC will refund your registration fee minus an administration fee of $175. No refunds for cancellations after March 31, 2020. In the unlikely event that the number of registered attendees falls short of expectations, EACH Enterprise, LLC will refund the entire registration fee.
